Welcome to Ubuntu Forum here at Zettabytes. We provide free troubleshooting and issue resolution for all of your Ubuntu issues. There is one caveat, which usually doesn't matter. We are very command line centric here and most of our engineers don't run any kind of Ubuntu Desktop. We do have a few systems around however our expertise is at the command line, with rudimentary knowledge of any of the Ubuntu Desktops (Gnome, KDE, X, Gnome).